Information Collection and Use

At Factory01, we prioritize the privacy of our users and are committed to safeguarding your personal information. This section outlines the types of information we collect and how it is used to enhance your experience with our products.

Privacy Policy

Effective Date: 20th February 2025

1. Introduction Factory01 Ltd (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.fac-01.com (“Website”).

2. Information We Collect We collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, etc.
  • Technical Information: IP address, browser type, operating system, and usage data.
  • Cookies and Tracking Technologies: To improve website functionality and user experience.

3. How We Use Your Information We use your information to:

  • Provide, operate, and improve our services.
  • Communicate with you about updates, offers, or support.
  • Comply with legal obligations and enforce our policies.
  • Conduct research and generate insights using anonymized data to improve our products and services. This information may be published as research and general insights.

4. Ownership of Data All data, content, and information input into our apps and website, including but not limited to text, images, and other materials, are owned by Factory01 Ltd. By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, distribute, and display this data for the purpose of operating and improving our services, subject to applicable privacy laws.

5. Legal Basis for Processing (GDPR & UK GDPR) We process personal data based on:

  • Your consent.
  • Performance of a contract.
  • Legal compliance.
  • Legitimate interests.

6. Data Sharing & International Transfers

  • We do not sell your personal data.
  • Data may be shared with service providers under contractual safeguards.
  • International data transfers comply with GDPR, Standard Contractual Clauses (SCCs), and other frameworks.

7. Your Rights Depending on your location, you may have the following rights:

  • GDPR (EU/UK): Right to access, rectification, erasure, data portability, and objection to processing.
  • CCPA (California): Right to know, delete, and opt-out of data selling.
  • PIPEDA (Canada): Right to access and correct your data.
  • LGPD (Brazil): Rights similar to GDPR, including data portability and correction.

8. Cookies and Tracking Technologies We use cookies to enhance user experience. You can manage cookie settings in your browser.

9. Data Retention We retain personal data for as long as necessary for business and legal purposes.

10. Security Measures We implement technical and organizational security measures to protect your data.

11. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

13. Contact Information For questions about this Privacy Policy, contact us at: [email protected].

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